Marketers Strive for More

Those working in marketing are quite familiar with the relentless pursuit of market share, brand awareness, conversion rates, and the list of metrics goes on… Yet, amidst all of these metrics, there are some that are particularly interesting such as the race for claiming association with specific occasions, shapes or even colors.

Let me refer to some familiar examples: Consider the clash of brands competing for association with particular occasions. Kit-Kat claims the “break occasion,” while Coca-Cola stakes its claim on the “meals together occasion.” Then there’s the struggle for dominance in the realm of colors. Mondelez, with its iconic Milka brand, champions the color purple, while Reckitt Benckiser endeavors to be synonymous with pink with their Vanish brand. Lastly there is also the battle for recognition based on shapes. When one thinks of the egg shape, Kinder reigns supreme as the most closely associated brand.

So if you consider the Easter occasion, the imagery of eggs is top of mind… and the egg-shape is traditionally owned by Kinder. What would you do if you were Mondelez, and color purple is your strong asset?

This pursuit of association gave rise to a stroke of genius in packaging.

I noticed this ingenious packaging of Mondelez’s chocolate eggs breaking the clutter in shelves, simply by nesting their chocolate eggs in an iconic purple carton (yes the one that real chicken eggs are sold in). In one shot Mondelez asserted ownership over not just the color purple, but also the iconic egg shape and hence the Easter occasion itself. Great move!

Happy Easter to all the witty people out there!

Marketers Strive for More

Everything Communicates

As I was running around my neighborhood, I noticed the below sign in one of the house construction sites along my route. It drew my attention, as it was a clear warning label for keeping safety precautions while on site. One would argue “What’s the great deal about it?” and I may agree to a point until I realized that this communication is checking two very important boxes

  • It serves a great purpose, that is of work safety in a clear, illustrative way
  • It communicates the company group’s name, the company and also a brand motto (which is so cool for a cement company as it translates “relationship on solid foundation”)

Building further on the second point, this leadership practice of placing such signage is ultimately showing respect and professionalism and could be translated multifacetedly as taken by various stakeholders. The constructor (B2B client) is happy with a useful piece of communication material that upgrades his image while keeping him compliant with H&S rules, the potential B2C customer translates this as a responsible practice which may affect positively his preference when buying a B2C product from the company (eg. for DYI use), a business professional may consider the company for employment, a prospect investor may consider purchasing company’s stock (even though Lafarge’s stock has stopped trading in the Athens Stock Exchange for some time)… and the list goes on.

Some may find “Everything Communicates” a cliché, I find this a perennial universal truth.

Everything Communicates

On Successful brand extensions

-Are all cookies yummy?

-Hell yeah!!!

-…and who thinks cookies are healthy?

-…(hesitation)

Well I guess very few can answer positively to the last one. One of the most difficult challenges for the food industry is to change unhealthy product category perceptions. Most companies subtract the “guilty” ingredients from products and offer a “light” version of them. In this manner, no sugar / low fat / no palm oil / … products emerge. Thus, products are healthier… but they are also perceived as far less indulgent (since you take something out of them)! Companies face a difficult trade off, as fixing one problem creates another one.

Violanta Cereals as brand extension

Cookie manufacturer Violanta, took another direction and instead of subtracting ingredients, they added healthy ones (like oats for example), thus solving the riddle of manufacturing cookies that are perceived both tasty and healthy.

I believe the practice of adding wellness ingredients in order not to compromise taste, has been the spearhead for the success of Violanta cookies during the last few years. Their practices also included clear packaging, the right amount of emphasis on “Greekness”, serious sales development efforts and distinctive merchandising material… but this is another topic.

Concisely, Violanta nailed it with their product development…

When a success with a product comes, management thinks on the next steps… and when it comes to next steps, going after a brand extension is a reasonable option.

Companies often try to “milk” their hero brands creating other product categories that fall under the hero brand umbrella. All of us have personal experiences with brand extensions that are very often unsuccessful. The reason for this is that companies fail in creating new consumer benefits. In such cases, where the new products do not bring enough meaningful value to the consumer, brand extensions feel more like brand stretches.

-How do breakfast cereals taste?

-Usually not great… but if my cereals taste like yummy healthy cookies then they must be tasting great too.

Violanta recently launched a line of breakfast series taking advantage of the strong equity built in their healthy and great tasting cookies. Their breakfast cereals brand extension, does bring a significant value (that of indulgence) in a category which is already established as “good for you” in the consumers’ minds. All cereals are healthy, but not all taste great. Violanta borrow one category’s values to the other, reap the benefits of the halo effect between the two categories, and are ready to cash out while competing in the tough breakfast cereals category.

On Successful brand extensions

Vans – Staying consistent and true pays off

On Tuesdays, I walk after work to my Tai Chi class at Psyrri neighborhood in Athens. As I walk through some of the oldest neighborhoods in the Greek capital, I wind down and get myself mentally ready for the class. During a walk few days ago, I noticed something different adjacent to BIOS bar located at Piraeos street that had not been around previously. There were some people chilling on the pedestrian street, who seemingly belonged to the same “tribe”. I quickly figured out they were all somehow related to skateboarding. The rather “rough” signage outside BIOS signaled that this is an event by the Vans brand. For those who are not familiar, Vans is a manufacturer of skateboarding shoes and related apparel, based in California.

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Continue reading “Vans – Staying consistent and true pays off”

Vans – Staying consistent and true pays off

Looking for hints = market insights

Few days ago I experienced two events in synchronicity. This is exactly the kind of magic happening and occurrences click in your mind.

Continue reading “Looking for hints = market insights”

Looking for hints = market insights

Succeeding a 5-Senses Product Experience

Summer is already here and I literally don’t know anyone who doesn’t enjoy ice cream. Thinking about ice cream category communication you can argue that most of the time it is all about indulgence. You usually see ads with melting caramel close ups, mouthwatering slow motion pack shots and cracking chocolate sound effects to generate the impulse and the crave for ice cream.

As all of this takes place in the wonderful world of advertising, what happens in real life? Ice cream surely looks great, smells great and tastes great in real life, but is this what the whole product experience should be about? Could we involve all 5 senses in the tasting of a product? Continue reading “Succeeding a 5-Senses Product Experience”

Succeeding a 5-Senses Product Experience